F.A.Q.

Who are you and where are you based?

Hello! I am Eva Anna Gulacsi, I design and make the objects in Budapest. For more information, please check out my About page.

How do I receive the latest information from EVAANNA?

Sign up to my Newsletter at the bottom of this page and I will send you the latest news. You can also follow me on Instagram and Facebook.

How should I take care of my EVAANNA object?

Brass and bronze doesn’t require any maintenance and it will serve you for a lifetime. Clean with mild soap and water, do not use abrasive or chemical-based cleaners.

How should I install the knobs/hooks?

The knobs come with an M4 screw which is the common screw for knobs, it can be installed in any furniture. You will also receive a dowel screw for installing the knob as a wall hook – it is an invisible fixing method.

How should I install the handles?

The door lever comes without a rosette and locking mechanism so it can only be installed in new doors. It comes with a standard 8×8 spindle and it can be installed in doors with a thickness of 40-50 mm.

The sliding door handle is fixed with two M4 screws, it can be installed in doors with a thickness of 40-50 mm.

If you have a door with a different thickness, please contact me before placing your order for a special spindle/screw.

What does it mean that each piece is different?

Due to the use of living finish and hand casting, items have a natural variation. Slight differences in colour or texture are to be expected.  In a world of mass production I find great value in imperfections and individuality. Variations are not defects. If your object is defective or damaged in other ways, please contact me and I will try my best to help.

Where could I see the objects in person?

Hungary: You can find my current stockists on my Contact page.

Worldwide: I am working on having my objects featured in other countries, meanwhile if you order online and are not satisfied with the products, you have a right to return them within 14 days of the delivery date. Read more on the Shipping & Returns page.

When will I receive my order?

After placing your order, in 48 hours you will get a confirmation letter and information about your shipping date. In stock items will be shipped out within 4-5 business days. If items are not in stock, lead times are approximately 4-6 weeks. If you would like to know if your desired item is in stock before making your order or you need urgent fulfillment, please contact me at info@evaannaobjects.com. Read more about shipping times on the Shipping & Returns page.

Can I buy wholesale?

If you are a design professional or interested in selling my objects, please contact me at info@evaannaobjects.com with your inquiry and you can get a special discount for your order. In some cases I may request further information, such as accreditation or business number.

Please note: wholesale orders are non-refundable and a minimum order quantity may apply.

Due to summer holidays, new orders will be shipped in September!

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